When you buy it, there is nothing out of the box.
That's happened, but the outages have been few and far between." "The actual setup and the automation of their product are horrific. I'm not sure if they're going through AWS or Azure or what. Maybe it's because of the cloud service they use. Identification of storage models would be nice." "Sometimes we have some downtime when Datto is doing updates. One thing they don't specify is what model of hard drive the computers have. You have to rework all your workflows, and it's some heavy lifting if you want to get it right." "They have a tab to provide information about the type of hardware the computers have. It depends on where you're starting from. "My most significant criticism is Datto is a complex product that takes a while to understand, but that could be said of almost any solution at the same level. I think this is a particularly good tool, and it's user-friendly." "We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client." So even if I've had three computers connected it has been fairly stable." "It's considered a trusted application." "One of the most valuable features has been that it's a remote tool. I have a hard time working out on four computers at a time, but three is not impossible for me. I've left TeamViewer running for seven or eight hours to a connection or two. Using this solution enables us to get support easily." "The stability seems to be pretty good so far." "I've left Splashtop running for seven or eight hours connected to a system. "The most valuable feature is the remote management capabilities." "It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular." "The most valuable feature is the ease of use.